Frequently Asked Questions
Find answers to common questions about our premium knitwear.
How should I care for my OXKnit garments?
To maintain the shape and softness of our knits, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid hanging knitwear to prevent stretching.
What materials do you use in your collections?
We prioritize high-quality natural fibers, including Merino wool, organic cotton, and cashmere blends, sourced from sustainable suppliers.
Do you offer international shipping?
Yes, OXKnit ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
How do I determine my size?
Please refer to our detailed Size Guide located on each product page. Our knits generally offer a relaxed fit; if you prefer a slimmer look, we suggest sizing down.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 1 hour of placement if you need to make changes.
Are your products ethically manufactured?
Absolutely. We partner with certified factories that ensure fair wages, safe working conditions, and transparent production processes.